Last Updated: November 22, 2024

1. Introduction

TCG Stock AU ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

• Discord username and ID

• Ko-fi subscription details

• Payment information (processed by Ko-fi)

• Communication preferences

• Support inquiries

2.2 Information Automatically Collected

• Usage data and analytics

• Device information

• Log data

• Discord server interaction data

3. How We Use Your Information

We use collected information for:

• Providing stock alert services

• Processing subscriptions

• Managing Discord access

• Improving our services

• Communication about service updates

• Customer support

• Legal compliance

4. Data Storage and Security

• Data is stored on secure servers in [Location]

• We implement industry-standard security measures

• Third-party services (Discord, Ko-fi) maintain their own security protocols

• We retain data only as long as necessary

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share data with:

• Service providers (Discord, Ko-fi)

• Legal authorities when required by law

• Professional advisors under confidentiality agreements

6. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request data deletion

• Opt-out of communications

• Lodge privacy complaints